![]() ![]() The bar raiser program is one of Amazon's most successful and widespread applications.Compensation very much tied to long-term Equity performance which ties to how well the company is serving customers Amazon is different in the sense that the senior team focuses relentlessly on execution and details, not just strategy.This takes tremendous planning and effort but it helps align every one in the organization. These operating plans are meant to intertwine the individual and company goals so that everything is self reinforcing and mutually beneficial. Three core mechanisms to help translate the principles into action include the annual goal setting, the S team goalsetting plan and annual compensation packages to tie customer service with rewards. ![]() What distinguishes Amazon is that it’s leadership principles are deeply integrated into every person process and function across the company. That is why Jeff was so maniacal about customer service. Especially in the early days, one bad customer experience can influence hundreds if not thousands a future customers. ![]()
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